London: The UK will likely face artificial intelligence cyberattacks on its critical infrastructure by 2028 as criminals and states, including China and Russia, increasingly use AI in their cyber activity, Britain's cyber chief warned Tuesday.

That could include AI-powered malware for ransomware attacks, as the technology will allow “vulnerabilities that have been tolerated for far too long” to be discovered and exploited “at a scale that was once unimaginable”, Richard Horne, head of the UK's National Cyber Security Centre (NCSC), said.

In a speech marking the publication of the NCSC's annual cyber report, Horne said the leaders of businesses and organisations of all sizes who have “got away with tech on the cheap” will have to explain why “food isn't on the shelves, lights aren't on, businesses have gone under” if they fail to invest in cybersecurity or update out-of-date technology.

The report said Chinese cyber activity is the “most sophisticated and sustained cyber challenge facing the UK,” and that both Russia and China will routinely use AI to achieve their geopolitical goals. Russia is intentionally conducting cyber campaigns that fall below the threshold of armed conflict, while Iran is carrying out attacks against the UK and targeting individuals who are a threat to the Iranian regime, Horne said.

The report also said that states and criminals are likely to use AI to increase the scale and efficiency of hostile operations, but more likely to use it to enhance and scale existing tactics and techniques than to find brand-new vulnerabilities.

Last week, governments and corporations worked on urgent security updates after the AI-assisted discovery of vulnerabilities in a programming language vital to 70 per cent of websites globally. The two critical flaws identified by AI could allow bad actors to gain unauthenticated access to sites, which, in theory, could allow them to control a web server remotely without needing a password.

Technology “underpins the automation of physical processes that are vital to modern life”, Horne said. That includes electricity switching, sluice gates in water facilities, dam operations, manufacturing lines, and heating and refrigeration controls. The recent cyberattacks on refrigeration systems in French supermarkets showed how easily hostile actors could exploit civilian infrastructure, Horne said.

Russia has already attacked critical infrastructure in Europe, according to the UK and EU member states, which said Russia's FSB security service was behind an attack on Poland's energy grid in December 2025. If the attack had been successful, 500,000 people could have lost electricity during winter.

In the UK, malicious cyber activity is costing organisations almost $20 billion every year, the NCSC said. In 2025, carmaker Jaguar Land Rover suffered more than $260 million in direct losses following a cyberattack that also hit suppliers and dented the UK economy.

“We need every organisation in the UK to take action now. Not only to protect their customers, services and livelihoods, but because cybersecurity is now part of the front line defence of our nation,” said Anne Keast-Butler, director of GCHQ, Britain's signals intelligence agency, of which the NCSC is part.

That includes implementing basic but effective cybersecurity measures such as making sure devices are up to date, limiting administrator access to systems, and backing up important files and data, the NCSC said.